Terms & Conditions

LAST UPDATED: February 24, 2015

Hello! Welcome to the revamped Citarella.com website! These terms and conditions relate to the Citarella.com website and our other Internet properties (collectively, the “Websites”). The Websites are Internet properties of Citarella Operating, LLC (collectively “Citarella,” “us” “our,” or “we”) and are owned by us. Your use of the Websites is subject to your agreement with the terms and conditions set forth hereinbelow (the “Agreement”). Please read this Agreement carefully before using the Websites.

MODIFICATIONS
As we expand and improve the Websites, we might have to make changes to this Agreement. When we do, we will make every effort to let you know right here! By using the Websites or shopping in any one of our store locations, you acknowledge your receipt of, and consent to, this Agreement and any subsequent modifications made hereafter. However, there may be rare instances where we may have to modify this Agreement at any time without prior notice to you. Therefore, such modifications shall be deemed effective upon the posting of the modified Agreement at the Websites. You agree to periodically review the Agreement made available on the Websites in order to remain apprised of any and all subsequent modifications. Your continued use of the Websites shall be deemed your conclusive acceptance of the Agreement then in effect.
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WEBSITE REGISTRATION
It is really important that the email address associated with your account is accurate and up-to-date. If you ever forget your password or for example, you fall victim to a hacker, a functional email address is usually the only way for us to recover your account. Notwithstanding this, we offer all visitors the ability to purchase products and services from the Websites as a “guest” of the Websites. However, in order to access the best features of the Websites, you may be required to register at our Websites.

To register, you will need to select a password and user name, which will consist of an email address you provide and/or a screen name (“User ID”). If you register at our Websites, you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. You may not enter, select or use a false name or an email address owned or controlled by another person with the intent to impersonate that person, or use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization. Failure to comply with the terms of this paragraph shall constitute a material breach of this Agreement, which may result in immediate termination of your account. In addition, we reserve the right to refuse registration of, or cancel a User ID in our sole discretion. Simply put, do not do bad things to our Websites or to other users and you will be fine.

You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your account and password to access the Websites. You will comply with all laws applicable to your activities on the Websites and with this Agreement. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software. Our Websites encrypt your credit card and bank account number prior to transmission over the Internet using secure socket layer (SSL) encryption technology.
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PRIVACY POLICY
In addition to the terms set forth herein, Citarella has provided a Privacy Policy detailing our use of your personal information. This Privacy Policy is amended from time to time, may be viewed by clicking here, and is incorporated herein by reference.
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DESCRIPTION OF PRODUCTS AND/OR SERVICES
At the Websites, you can purchase Citarella goods and/or services, send us feedback via email or by completing a survey and/or partaking in raffles. By submitting your information to the Websites in this regard, you can provide us with information necessary to best serve you. We may, in our sole discretion, contact you about our house account services and concerning your feedback from your emails or the survey. The survey form contains informational fields to be completed by you and subsequently submitted to us. We want to hear from you! Don’t be shy!
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HEALTH INFORMATION
We want our customers to be safe and healthy when consuming our products. We are therefore including the following website link for information relating specifically to seafood safety: http://www.fishwatch.gov/eating_seafood/health_and_safety.htm. Please take the time to review this website for pertinent information concerning the health and safety of consuming fish. Generally speaking, consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of food borne illness, especially if you have a medical condition. All products are made in a facility that processes wheat, eggs, nuts, milk, and soy.

Furthermore, the above-referenced website link and any materials related to health information are provided for educational purposes only. Some of this content comes from third parties and unless specifically stated, Citarella does not vouch for the correctness of such information. While we work to ensure that product information is correct, on occasion manufacturers or distributors may alter their ingredient lists. We cannot be held responsible for individual reactions to any products nor can we guarantee the absence of cross-contamination. Actual product packaging and materials may contain more and/or different information than that shown on our Websites. For these reasons you should not rely on the information presented, but should always read labels, warnings, and directions before using or consuming a product. Content on our Websites are for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. We do not endorse or warrant the validity of any health-related statements found on our Websites or on any third-party websites accessed through our Website. You should always consult with your physician prior to changing or undertaking any new diet or exercise program or using any health-related information. Contact your health-care provider immediately if you suspect that you have a medical problem.
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PRICING & CONTENT INFORMATION
Price and Availability.
We have been doing this for over 100 years! What separates Citarella from the rest is that we custom-order, custom-select, custom-cut and your perishables. We pride ourselves in offering you the finest and freshest quality. We bring in fresh product daily and hand pick, cut and package your perishable product to order.

Pricing of perishable items is by the pound and based on an estimated weight. The final price at time of checkout is estimated. At the time of preparing your order we weigh the actual items and charge you the true weight of items sent to you.

Your credit card will be charged on the day your order is shipped.

For online or in-store purchases, Citarella accepts Visa, MasterCard, Discover and American Express, exclusive of tax. Pre-authorization of payment is taken on the day order is placed and actual payment will be processed on the day your order is shipped/delivered. Please do not send credit card or other payment information via email. Citarella’s secure server encrypts your payment information so that it cannot be read as the information travels over the Internet.

Additionally, from time to time, we may post pricing information concerning our products. Once you complete our checkout process however, your price, or price per pound/ounce as the case may be, is guaranteed unless you placed an order for an item where we have inadvertently listed the incorrect price. While we strive to provide accurate pricing information, there is always the chance that pricing or typographical errors may occur. In those circumstances, we will use reasonable efforts to contact you. Your credit card will not be charged and in the unlikely event your credit card is charged the wrong price, we will reverse that charge as quickly as possible and re-charge you the correct price.

Furthermore, while we use best efforts to provide you with great values on the Websites and in our stores, sometimes a price online does not match the price in one of our stores. Therefore, there may be instances where store pricing will sometimes differ from online prices.

Fresh product availability depends on seasonality, market availability, and quality. If an item is not available or does not meet our high standards then we will substitute it with an equal item. We will make every effort to contact you to let you know. At Citarella we offer our customers the finest and freshest product for the best value. Certain items may be priced differently depending on location. We receive fresh products every day to assure you the highest quality.

At the present time, you can order or purchase only selected products from us on our Websites. Not all products sold in our store locations are sold on our Websites and prices may vary between our various store locations and our Websites.
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PRODUCTS/SERVICES
We strive for accuracy when it comes to describing our products and/or services. However, we do not and cannot warrant that product and/or service descriptions or other content contained on the Websites are entirely accurate, complete, reliable, current, or error-free. If you find a product and/or service is not as described, your sole remedy is to return it in unused condition, but first, please email us at help@citarella.com.

Other than Citarella-branded products, the product information provided at the Websites is supplied by our wholesalers or distributors. Since we do not control our wholesalers or distributors, we cannot take responsibility for instances where the product information contained on our product labels differs from the product information described at the Websites. For similar reasons, we do not and cannot warranty that the product information supplied by our wholesalers and/or distributors is complete, precise or current. As a result, we suggest that you simply make it routine to read product labels anytime you purchase a product whether online or at one of our stores. Citarella cannot and does not take responsibility for any misrepresentations or errors about products supplied by our wholesalers and/or distributors.
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QUANTITY LIMITS & RESALES
We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any products from us for the purpose of engaging in a commercial sale of that same products with a third party.
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CITARELLA CUSTOMER SATISFACTION GUARANTEE
All of our products and services are backed by a 100% customer satisfaction guarantee. If you are dissatisfied for any reason, we want to make it right. Just call us at 1-212-874-0383, contact us via email at help@citarella.com. Citarella may require the return of the product with which you are dissatisfied before we substitute an acceptable item or issue a credit voucher.
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MINORS
You have to be at least eighteen (18) years old to purchase products and/or service on the Websites. However, younger minors may visit our stores and the Websites. This rule is to ensure that the Websites are available for use only to individuals who can enter into legally binding contracts under applicable law. We do not knowingly gather or solicit information from such users. If you are under the age of eighteen (18), you do not have permission to purchase products or services from the Websites in any manner whatsoever.
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LICENSE GRANT/USE OF SITE
When you shop at our Websites, you are giving us permission to make our products and services available to you in all the ways you would expect us to. We never aim to do anything with our products and/or services that surprises you. At the Websites, you will find information related to our stores and have the ability to purchase products and/or services. Citarella hereby grants to you a limited, nonexclusive, nontransferable and revocable license to use the Websites and associated content in accordance with this Agreement. Citarella may terminate this license at any time for any reason. For all reviews, comments, surveys, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to us on or through the Websites, by email or telephone, or otherwise disclosed, submitted or offered in connection with your use of the Websites (collectively, the “Comments”) you grant us a royalty-free, irrevocable, transferable right and license to use the Comments however we desire, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We are under no obligation to maintain any Comments in confidence, pay to user any compensation for any Comments or respond to any user Comments. You agree that any Comments submitted by you to the Websites will not violate the terms of this Agreement or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary rights, and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Websites will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of SPAM. We reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Websites. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify us and our affiliates for all claims resulting from any Comments you submit to the Websites. We and our affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party. You may make use of the Websites on one computer for your own personal use. No part of the Websites may be reproduced in any form or incorporated into any information retrieval system, either electronic or mechanical. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer the Websites, Website content or any portion thereof. Citarella reserves any rights not explicitly granted in this Agreement. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Websites. You may not take any action that imposes an unreasonable or disproportionately large load on Citarella’s computer network infrastructure. You may not use the Websites to defame, abuse, harass, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others, or conduct or forward illegal contests, pyramid schemes, or chain letters, publish, post distribute, disseminate or link to any inappropriate, profane, defamatory, infringing, obscene, adult content, nude, or indecent or unlawful topic, name, material or information. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use the Websites.
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INTELLECTUAL PROPERTY & PROPRIETARY RIGHTS
The content, organization, graphics, images, photos, design, compilation, magnetic translation, digital conversion, software, services and other matters related to the Websites, together with the “Citarella” name, brand and logos, as well as any and all titles, characters, names, graphics, and button icons are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights. The copying, redistribution or publication by you of any part of the Websites is strictly prohibited. You do not acquire ownership rights to any content, document, software, services or other materials viewed at or through the Websites. The posting of information or material at the Websites by Citarella does not constitute a waiver of any right in such information and/or materials. Any and all third party brands, logos, trademarks, service marks, product names, company names located on the Websites or those third party brands, logos, trademarks, service marks, product names, company names you see while shopping at one of our stores are the sole intellectual property of the applicable third party owner and not Citarella (collectively, “Third Party IP”). Simply shopping on our Websites or in one of our stores does not give you a license to infringe upon any Third Party IP, nor can you reasonably claim any ownership in and to such Third Party IP by using the Websites or shopping in one of our stores.

Citarella has posted its own copyrighted images on the Websites in order to make your online shopping experience more enjoyable. There may be occasions where our registered users might post images on the Websites, whether in our feedback forms, or blog/forum section. In such limited instances, Citarella has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the “DMCA”). The address of Citarella’s Designated Agent for copyright takedown notices (“Designated Agent”) is Vernon Hokia, Citarella, 2135 Broadway, New York, NY 10023. You may submit a notice under the DMCA using our copyright notice form. If, for whatever reason, you believe that content residing or accessible on or through the Websites infringes a copyright, please send a notice of copyright infringement identifying the work or material being infringed and the material that is claimed to be infringing, including its location, with sufficient detail so that we are capable of finding it and verifying its existence. Please also include your contact information (the “Notifying Party”), including name, address, telephone number, and email address, as well as a statement that the Notifying Party has a good faith belief that the material is not authorized by the copyright owner, its agent or law. Please know that pursuant to the DMCA, a statement that the information provided in the notice is accurate and that the Notifying Party is authorized to make the complaint on behalf of the copyright owner is made under penalty of perjury. You will also need to include a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed. Please also note that the information provided in a notice of copyright infringement may be forwarded to the individual or entity who posted the allegedly infringing content if other than Citarella. After removing material pursuant to a valid DMCA notice, Citarella will immediately notify such individual or entity responsible for the allegedly infringing material that it has removed or disabled access to the material. Citarella will terminate, under appropriate circumstances, the accounts of users who are repeat copyright infringers, and reserves the right, in its sole discretion, to terminate any user for actual or apparent copyright infringement. If you believe you are the wrongful subject of a DMCA notification, you may file a counter-notification with Citarella by providing the following information to the Designated Agent at the address below. Please include your name, address, telephone number, and email address. A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or the federal district courts located in New York County, New York if your address is outside of the United States), and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person. Please also include the following statement: “I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.” Lastly, do not forget to sign the statement. Upon receipt of a valid counter-notification, we will forward it to the Notifying Party who submitted the original DMCA notification. The original Notifying Party (or the copyright holder he or she represents) will then have ten (10) days to notify us that he or she has filed legal action relating to the allegedly infringing material. If we do not receive any such notification within ten (10) days, we may restore the material to the Websites.
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LINKS TO THIRD PARTY WEBSITES
The Websites may contain links to the Internet websites of other third parties (“Third Party Websites”). Citarella is not responsible for the accessibility of these Third Party Websites, their resources, content, products and/or services. Furthermore, Citarella is not responsible for (nor does it endorse) any of the content, advertising, products and/or services, or other materials available on or through any Third Party Websites. Under no circumstances shall Citarella be held responsible or liable, directly or indirectly, for any loss or damage caused, or alleged to have been caused, by use of, or reliance on, any content, goods and/or services available on or through such Third Party Websites.
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INDEMNIFICATION
You agree to release, indemnify and hold Citarella, its parents, subsidiaries and affiliates, and each of their respective members, officers, directors, employees, agents, co-branders and/or other partners, harmless from and against any and all claims, expenses (including reasonable attorneys’ fees, costs and settlement costs), damages, suits, costs, demands and/or judgments whatsoever, made by any third party due to or arising out of: (i) your use of the Websites; (ii) your breach of the terms of this Agreement; and/or (iii) your violation of any rights of another individual and/or entity. The provisions of this paragraph are for the benefit of Citarella, its subsidiaries and/or affiliates, and each of their respective officers, directors, employees, agents, shareholders, licensors, suppliers and/or attorneys. Each of these individuals and entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
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DISCLAIMER OF WARRANTIES
THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, CITARELLA MAKES NO WARRANTY THAT: (I) THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES WILL MEET YOUR REQUIREMENTS: (II) THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES WILL BE ACCURATE OR RELIABLE. THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE WILL NOT BE LIABLE FOR THE AVAILABILITY OF THE UNDERLYING INTERNET CONNECTION ASSOCIATED WITH THE WEBSITES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CITARELLA THROUGH OR FROM THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY PURCHASE VIA THE WEBSITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
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LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT CITARELLA SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF CITARELLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMISSIBLE BY LAW FOR: (I) THE USE OR THE INABILITY TO USE THE WEBSITES AND/OR ANY PRODUCTS AND/OR SERVICES THAT YOU MAY RECEIVE VIA THE WEBSITES; (II) THE FAILURE TO QUALIFY FOR A HOUSE ACCOUNT; (III) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY PROBLEM(S) WITH THE GOODS, DATA, INFORMATION AND/OR PRODUCTS/SERVICES PURCHASED OR OBTAINED FROM THE WEBSITES, IF ANY, OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITES; (IV) THE UNAUTHORIZED ACCESS TO, OR ALTERATION OF, THE DATA SUBMITTED TO CITARELLA BY YOU; (V) ANY MATTER RELATING TO THE EXTENSION OF CREDIT; AND (VI) ANY OTHER MATTER RELATING TO THE OTHER PRODUCTS AND/OR SERVICES, IF ANY, MADE AVAILABLE ON THE WEBSITES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND ANY AND ALL OTHER TORTS. YOU HEREBY RELEASE CITARELLA FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN EXCESS OF THE LIMITATION STATED HEREIN. IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATION, THE MAXIMUM LIABILITY OF CITARELLA TO YOU UNDER ANY AND ALL CIRCUMSTANCES WILL BE EQUAL TO THE AMOUNTS YOU PAID, IF ANY, FOR GOODS OR SERVICES PURCHASED AT THE WEBSITE OR AT ANY CITARELLA STORE LOCATION. YOU HEREBY RELEASE CITARELLA FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THE LIMITATIONS SET FORTH IN THIS PARAGRAPGH. THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND CITARELLA. THE WEBSITES AND THE HOUSE ACCOUNT SERVICES, TO THE EXTENT SUCH FINANCING SERVICES ARE EXTENDED TO YOU WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.
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LEGAL WARNING
You shall be responsible for obtaining and maintaining all telephone and computer hardware, and any and all other equipment needed for access to, and use of, the Websites and all charges related thereto. Any attempt to damage, destroy, tamper with or vandalize the Websites, or otherwise interfere with the operation of the Websites is a violation of criminal and civil law and Citarella will diligently pursue any and all remedies in this regard against any offending individual or entity to the fullest extent permissible by law.
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TERMINATION
This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time, provided that you discontinue any further use of this Websites. We also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Websites, if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from the Websites, as well as all copies of such materials, whether made under this Agreement or otherwise.
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GENERAL PROVISIONS
This Agreement shall be treated as though it were executed and performed in the State of New York and shall be governed by and construed in accordance with the laws of the State of New York (without regard to conflict of law principles). Any dispute relating in any way to your visit to or participation on the Websites shall be submitted to confidential arbitration in New York, New York, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this Agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Websites is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Any cause of action or claim that you may have with respect to the Websites must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action shall be time barred. Citarella may assign its rights and duties under this Agreement to any party at any time without notice to you.
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ELECTRONIC SIGNATURES & ELECTRONIC RECORDS
By submitting your information and agreeing to the terms of this Agreement, you understand and affirm that you are agreeing to be bound by this Agreement and all other agreements and terms and conditions found on the Websites by using your electronic signature and that your electronic signature is as legally binding as a physical signature on paper. Furthermore, you are agreeing that you will use an electronic signature to accept electronic records regarding the products and services located at our stores and/or offered by our Websites, including, but not limited to, this Agreement. You further agree and consent: (i) to receive agreements, surveys, and other information that may be provided or otherwise available to you electronically. Included in those agreements, surveys, and other information may be disclosures required by federal, state, and local laws and regulations, where allowed by such laws; (ii) to be bound by the terms and conditions of the agreements, applications, and other information provided to you by us electronically; (iii) to use and receive electronic records and electronic signatures in conducting business with us, including agreeing to the terms of this Agreement; (iv) that to electronically receive agreements, applications, and other information, you will need a compatible operating system, web browser, and email application, and you will need access to a printer or the ability to download information to keep copies of such documents for my records. The operating systems, web browsers, and email applications identified herein are compatible. You furthermore understand that you are indicating that you have the capability to access the agreements, surveys and other information and download or prints copies for your records; (v) for customer service or technical assistance regarding electronic records or electronic signatures, you may contact us by e-mail at help@citarella.com; (vi) you may obtain a paper copy of the agreements, surveys, and other information at anytime by contacting us by email at help@citarella.com. We will not charge a fee for any paper copy.
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YOU ACKNOWLEDGE THAT YOU HAVE READ AND FULLY UNDERSTAND THIS AGREEMENT AND THAT BY USING THE WEBSITES YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE RIGHTS AND LIABILITIES OF THE PARTIES HERETO.

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CONTACT US

E-mail Customer Service - help@citarella.com for store experience, product questions and general feedback/questions.

E-mail Customer Service for all Citarella financed house account credit questions at help@citarella.com or call 212-874-0383.

You can also contact us via the address below:

Mail:
Citarella
2135 Broadway
New York, NY 10023

Copyright © 2015, Citarella Operating, LLC. All Rights Reserved.
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