Need a housewarming gift, something  to welcome a new mother  home, or some munchies for your
teen away at school?

Need time away from your NY kitchen and prefer to pass on pizza and Chinese? Look to our take-away gourmet.

HEAD CASHIER (Various Store Locations in NYC)

Basic Job Function: Providing an exceptional shopping experience for our customers by listening, responding to customer needs, product knowledge, people skills, positive energy level, dependability, excellent math skills and verbal communication.  Knowledge of organic and natural products preferred but not required.

Minimum Requirements:

  • Prior supervisory skills preferably in a food environment

  • Superior customer service skill

  • Demonstrated decision-making ability and leadership skills

  • Excellent verbal and written communication skills

  • Ability to train current and new employees in department standards and product knowledge

  • Excellent interpersonal communication and organizational skills


  • Implement plans for achieving departmental objectives and business needs.
  • Handles all types of customer transactions; receives payment and/or obtains credit card authorization and is responsible for ensuring accuracy of such processes.

  • Supervision of staff including training and motivation to achieve department goals.

  • Oversee the checkout stations and the effective operation of the front of the store; regularly monitors checkout stations to ensure adequate cash available. Ensures that checkout areas are properly maintained in clean and orderly condition; approves transactions that require multiple review.

  • Handles customer/employee complaints quickly and efficiently in order to achieve customer satisfaction.

  • Keeps Store Manager informed of all activities within own area of responsibility.

  • Responsible for merchandising and proper signage.

  • Follows accepted store policies and procedures in a “hands on” management style.

  • Trains and assigns employees to specific duties, working together as a team, and follows up to ensure expected results.

  • In addition, other duties required as directed by management.

Additional Requirements:

  • Required to stand during scheduled hours.  Flexibility to work store schedule including nights, weekends and holidays (minimum 45 hours per week, 10-12 hours per day, 5-6 days per week), open and close schedule.

  • Working rapidly, especially during peak periods to ensure that all customers are being services properly and the store operations are being completed in a timely manner.

  • Ability to read and write the English language, conduct business related mathematics and analyze data as required.

  • Strong attention to detail and proficiency with numbers.

  • Ability to communicate clearly, concisely and persuasively.

  • Ability to solve practical problems and provide policy driven resolutions.

We are seeking candidates with exceptional customer skills. Weekends and holidays are required. We are open to the public 7am-11pm however store associates open to set-up at 5:30am and close to clean-up at approximately 11:30pm.  Full-time associates must be available to work any and all shifts in-between those hours.


We offer competitive wages and training.  Full Medical, Dental, Prescription, Life & Disability, 401k, Paid Time-off (PTO) and Employee Discount for full-time associates. 

Please apply clicking on the following link or selecting, copying, and pasting it into your web browser:

Employment at Citarella will be contingent upon your completion and evaluation of a drug screen and background check.

Citarella is an Equal Opportunity Employer and is committed to diversity in the workplace.

As one of New York City's most celebrated fine food stores, Citarella offers carefully selected gourmet products, from our full line of products that New Yorkers have consistently enjoyed.


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©2006 Citarella, The Ultimate Gourmet Market. All rights reserved.
Last updated: February 19, 2013